Tag Archives: resources

šŸŽ‰ Central Piedmont Opens New Campus Wellness Center with Support from U.S. Congresswoman Alma Adams šŸŽ‰

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Campus Wellness Center Ribbon-Cutting Ceremony and Grand Opening: Congresswoman Alma Adams poses for a photo in front of the building with Dr. Deitemeyer

Central Piedmont celebrated the opening of its new Campus Wellness Center earlier this month with a ribbon-cutting ceremony led by U.S. Congresswoman Alma Adams and President Dr. Kandi Deitemeyer.

About the New Wellness Center:

  • Location: Central Campus
  • Services Offered:
    • šŸ• Therapy dogs
    • šŸ§˜ Yoga sessions
    • šŸ’¬ Counseling services
    • šŸŒæ A range of resources for mental health support

Key Highlights:

  • Congressional Support: Congresswoman Adams, who represents the NC 12th district, played a crucial role in securing a $575,000 award to renovate and equip the center. This funding was provided through the Health Resources and Services Administration.
  • Purpose: The Campus Wellness Center is designed to be a safe and supportive space where students and staff can address their mental health needs, manage stress, and find strategies to balance academic and personal life.
  • Central Piedmontā€™s Vision: “We envision the Campus Wellness Center as a central hub for our students and employees to access the resources needed to support their success academically, in the workplace, and in the community,” said President Deitemeyer.

What’s Next?

  • Operating hours for the Campus Wellness Center will be announced soon. Stay tuned to make the most of this fantastic resource! šŸŒŸ

Transition to Microsoft 365 Complete! šŸŽ‰

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ITS Service Desk helping a studentWe’re thrilled to announce that 100% of student mailboxes and Drive data have successfully migrated from Google Suite to Microsoft 365!

  • šŸ“§ New Email: All student mailboxes are now on Outlook.
  • šŸ“‚ Drive Data: Your Google Drive data is fully accessible in your new Microsoft 365 account. If you’re new to navigating M365, check out these Microsoft 365 Tools and Applications.
  • šŸŒ Resources: We have answered lots of your frequently asked questions andĀ put the most requested knowledgebase articles in one place.
  • šŸŒŸ Learn More: Enhance your Microsoft skills on LinkedIn Learning

šŸ’» Support: Need help? Contact the Service Desk for technical assistance.

  • Please note that due to record-high call volume, the ITS Service Desk call queue has become saturated. Callers fill up the queue with callback requests each day, then create new callback requests before their place in line has come. The Service Desk starts the day with an unsustainable number of callback requests in the queue.
  • To prevent the queue from growing each day, ITS is going to implement the following temporary changes to the call queue starting May 21:
    • Stop accepting calls at 4 p.m. each day.
    • Purge a call waiting in the queue after four hours.
  • It is understood these changes may prevent somebody from getting through to the service desk by phone. The current recommendation is to browse the Service Desk client portal and review the knowledge base to find an answer to your question. If you cannot find the answer, then review our service catalog to start a ticket. Getting a ticket started will speed up the process of getting service fromĀ ITS.

We appreciate your patience and cooperation throughout this transition!

Weā€™re Here to Help ā€“ Central Piedmont Cares Student Form Available

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We understand your plans for this semester have changed and you may be facing unique and difficult challenges. Please know you are not alone. Your needs are important and we are here to help. The college has established theĀ CentralĀ PiedmontĀ CaresĀ initiative to connect with you and to connect you with helpful resources, as we all continue to navigate this rapidly changing situation.

Please visit theĀ Central Piedmont CaresĀ website for information regarding available resources. If you need assistance beyond what you find there, youĀ canĀ fill out theĀ CentralĀ PiedmontĀ CaresĀ student form. Once the submission is received, a Central Piedmont staff member will reach out to you within the next 2-3 business days during standard college hours of operation (Monday-Friday, 8 a.m.-5 p.m.).

This is an unprecedented time, and it calls on all of us to support each other with great care and compassion. We want you to stay safely at home so you can continue your studies and stay on track with your educational goals.Ā Please know you can reach out to us. If youā€™re having any trouble at all,Ā call our Information Center at 704.330.2722 during business hoursĀ or submitĀ your questions onlineĀ for help.