What is Webex Teams?

Webex Teams is a messaging and meeting solution that puts all the communications and information sharing tools you need in one place. Webex Teams is redefining the way people meet and collaborate. It’s a platform that promotes a secure workspace where teams can contribute any time, from any device with video meetings, group messaging, file sharing, and whiteboarding. Conversations and work sync across all platforms, allowing knowledge sharing, document uploading, and stronger collaboration.

Our Information Technology Services (ITS) department has decided to release this tool ahead of schedule because of the tremendous value it offers for remote learning, teaching, and working during this unprecedented time. Since the college had to launch the tool earlier than expected, you will be able to message and talk to teammates, but won’t be able to call-in to them from an outside phone number. In addition, the ITS team is working on integrating the tool’s calendar feature to be made available in the near future.

What are the benefits of Webex Teams?

 

  • easy group and 1-1 messaging
  • persistent, threaded discussions
  • substantial reduction in email
  • collaboration spaces
  • synchronous text-based conversations
  • easily call individuals or groups on Webex Teams
  • 1-click video conferencing (with recording)
  • Blackboard integration
  • mobile and desktop apps
  • interact with students
  • customized notifications

Perhaps the greatest value of Webex Teams during this unprecedented time is the ease with which it reinforces the fact that we are one college, one community, one family. The tool’s messaging and conference features provide a way to keep connections strong across the college, which supports the emotional health and well-being of Central Piedmont’s employees and students during this pandemic.

To Get Started

All Central Piedmont faculty, staff, and students already have accounts:

  1. Download the app from Webex. (If you are using a device that can’t install applications, such as a Chromebook, go to teams.webex.com.)
  2. Enter your college email.
  3. Enter your college username and password.

Resources

Be Professional in Your Communications

As you work in Webex Teams, please keep in mind that this is an official college application/tool — you must adhere to the ethics and values of the college, and remain professional in all of your communications. All content is stored indefinitely and is reviewable by the college, discoverable, and subject to a public records request, regardless of whether it was made in a private or public space. Please refer to college policy 6.20 as a reminder about acceptable technology use at Central Piedmont.

Questions?

If you have questions, please contact Academic Technology Services through the ITS Help Desk to schedule an appointment at helpdesk@cpcc.edu or 704.330.5000.

Thank you for helping make the Webex Teams roll-out a success.

CPCC ITS Services Unavailable Dec. 19 – 30, Register Early!

CPCC IT Services

CPCC IT Services

From Thursday, Dec. 19 at 5 p.m. through Tuesday, Dec. 30, all ITS and telecommunication services will be unavailable. We are recommending that you register and pay for your Spring 2014 classes prior to December 19.

Why will services be unavailable? CPCC is moving its Data Center to meet the College’s growing information technology needs. The new data center will bring forth enhanced physical and data security, redundant power and cooling systems, and redundant data center class high-speed networking to ensure the availability of College systems.

For more information regarding the Data Center migration, we have created a FAQ and important dates.

If you have any additional questions or concerns, please contact our ITS Help Desk at 704.330.5000 or at helpdesk@cpcc.edu.